Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Aftermarket Solutions, is a major international force in its specific sector.
We are currently seeking a Service & Product Development Manager to join our team. This position can be performed remotely from any location in the US. The Service & Product Development Manager will design the program overall structure and specific parts needed to support Powertrain brand for OEM and dealer service technicians, field personnel and internal company personnel. Will work in a team environment to deliver Program strategy and detailed material, on open market products and services including all support materials, training Distributors’ personnel and monitoring results while maintaining a professional service and coaching environment. Communicates with Sales, Technical Support, Product Management, Application and field personnel to identify Distributors’ and OEM pain points to achieve Program objectives. Includes material classes regarding safety, security, installation, programming, maintenance, repair, diagnostics of Engine and Aftertreatment systems, in field assistance, aftersales systems, and KPI monitoring process
As the Service & Product Development Mgr., you will:
This position can be remote or be located at any of these NA CNH Industrial facilities: Burr Ridge, Il, Racine, WI, New Holland, PA.
The qualified candidate will have:
The preferred candidate will have:
CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here.
CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at firstname.lastname@example.org.
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