CNH Industrial

Contract Processing Agent

Location US-PA-New Holland
Financial Services
Position Type


CNH Industrial is a global leader in industrial goods. We provide farmers with cutting-edge technologies to help them feed a growing world population and we assist in building and rebuilding cities and infrastructures, all with future-proof powertrain solutions. With our Case IH, New Holland Agriculture, Case and New Holland Construction, and FPT Industrial brands, and comprehensive solutions for financing and aftermarket services, we’re driven to meet the needs of our customers.


The Contract Processing Agent ensures timely and accurate funding of new CNH Industrial Capital retail and lease contracts. Individuals in this position will work and communicate directly with dealers, credit underwriting, and both Capital and brand sales teams to resolve contract issues.


  • The Contract Processing Agent will ensure information on received contracts agree with our internal systems, including, but not limited to: customer name and address, equipment, program selection, rate/terms, fees, taxes, insurance, and required signatures.
  • The agent must research, follow up, and resolve contract issues in a timely manner. The agent will ensure all equipment liens are filed accurately and timely, while calculating and disbursing contract proceeds as appropriate.
  • Agent will comply with Delegation of Authority requirements and funding authority levels.


  • Bachelor's degree or 5+ years of banking, financial data entry, or administrative experience may be considered in lieu of degree

The preferred candidate will have:

  • Bachelor's degree in Finance or Business Administration
  • Work experience in the financial services industry; prior experience with loan/lease contracts
  • Equipment product knowledge
  • Knowledge of state requirements and regulations (e.g., Uniform Commercial Code – UCC)
  • Ability to multi task while maintaining a high degree of critical thinking
  • Detail oriented with strong organizational skills
  • Excellent verbal and written communication skills
  • Strong PC skills in Word, Excel, PowerPoint, or equivalent software
  • Ability to adapt to new systems, policies and procedures
  • Ability to complete individual assignments while meeting overall team objectives
  • Ability to work flexible hours inclusive of overtime and Saturdays as business needs require



CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here


CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.


If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at


Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.



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