CNH Industrial

Field Service College Co-op

Location US | US
ID
2021-17593
Category
Intern and Co-op
Position Type
College Co-op

Overview

Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Parts & Service, is a major international force in its specific sector. The Field Service College Co-op will work with our Aftermarket Solutions team and be exposed to a variety of different projects! 

Responsibilities

  • Asist in daily FSM task as assigned. Help with Special Projects as Assigned. Work with FSMs to help Faciliate PIP progress. Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service
  • Accepts designated, business-focus projects to research, propose ideas and solutions. Engages with customers or clients and provides service
  • Provide suggestions to management for improving customer service and internal processes
  • Learns and becomes proficient on internal software systems
  • Assists in creating performance reports. Work with Harvest Support to maintain Parts Inventory, and Run parts to Customers as needed. Work with Harvest Support Superviser to run reports to help show numbers to Upper Management
  • Work with customers and Manager to get good quality photos of product running in field. Report on customer downtime, customer service and quality of pruduct, while in the field. Understand the company, including the brand, customer, product goals, and all other aspects of service
  • Engages with customers or clients and provides service
  • Provide suggestions to management for improving customer service and internal processes

Qualifications

  • Pursuing a minimum of Bachelors degree in related degree area
  • Must be able to work remote and have ability to travel to different field sites
  • Must be able to work full time during summer months ( Mid May- August) and then up to 30 hours a week plus traveling during the Fall 2022 school semester

EEO

CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here

 

If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at narecruitingmailbox@cnhind.com.

 

Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.

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