CNH Industrial is a global leader in industrial goods. We provide farmers with cutting-edge technologies to help them feed a growing world population and we assist in building and rebuilding cities and infrastructures, all with future-proof powertrain solutions. With our Case IH, New Holland Agriculture, Case and New Holland Construction, and FPT Industrial brands, and comprehensive solutions for financing and aftermarket services, we’re driven to meet the needs of our customers.
As a Business Aftermarket Manager (BAM) – Construction Equipment, you will be responsible for developing the Aftermarket (AM) business in the given territory. Accountable to meet the financial targets (Revenue & GP) for Parts, Attachments & Service products. Develops ‘best in class’ service capabilities of our network.
*The position will cover FL, GA, SC, NC, AL, MS, AR, LA
Develops and signs Aftermarket (AM) Business Plan for dealers. Set up targets and activity plans that support achieving the annual targets.
Set up and drives a strong commercial plan with the dealers to increase capture rates and grow AM sales. Analyse opportunities by product family, set up promotional plans, work with dealers to find ways to grow, increase prospection, enter into new markets etc.
Supports Product Management in untapping and developing new business opportunities for Parts, Attachments and Service products: new products & services, new markets etc.
Prepare budget proposal for the area of competence. Prepare accurate forecast every week for the dealer/area of competence.
Create and implement dealer service KPI’s to measure service shop practices and profitability, setting action plans to improve.
Implement service tools & processes that helps the improvement of the service business at the dealer.
Support the implementation of AM competence enhancement projects in the dealer network (i.e. GDP).
Leads the implementation of AM dealer operating standards (i.e. Partnership Program) and supports the regular audits.
Develops dealers Commercial Service offering/retail capabilities, including Service, Maintenance Contracts, Extended Warranties, Machine Inspections and Service kits.
Gather competitive intelligence (Product offering; programming; etc.) and provide to Marketing.
The position will cover FL, GA, SC, NC, AL, MS, AR, LA
Bachelor’s Degree in Business Administration, Marketing Engineering, or related field or equivalent experience
5+ years in a customer facing, sales and/or business development capacity
The preferred candidate will have experience with the following:
CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here.
CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
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