CNH Industrial

IT End User Services High School Apprentice

Location US-WI-Racine
ID
2022-20094
Category
Intern and Co-op
Position Type
HS Co-op

Overview

CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

 

Responsibilities

  • Assist with day-to-day IT support activities including
    • Operating systems updates
    • Ticket closure and triage
    • Ensuring customer experience is at the forefront
    • Assist with the disposal of unneeded PC and printer equipment
  • Support conference room upgrades
  • Act as a motivator for process improvements

Skills students will learn:

  • Basic PC troubleshooting skills
  • Conference room support
  • Working with IT ticketing for workload management
  • Customer service skills
  • End user communication tactics to address the needs of the customer

 

Rate of Pay: $15.00/Hour

Qualifications

Required:

  • Ability to work part-time during the school year and up to 40 hours per week during the summer
  • Must be enrolled in a Business Co-Op Class or Youth Apprenticeship Program and/or Work Study
  • Good attendance and Punctuality
  • Good interpersonal skills
  • Position will require physical activity 
  • Willingness to accept assignments and special projects, as needed

EEO

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

 

If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at narecruitingmailbox@cnhind.com.

 

Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.

 

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

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