- Manage customer and dealer relationships by using analytic skills and negotiating techniques to resolve delinquent customer accounts using all available collection tools while promoting customer retention and dealer satisfaction- Analyze customer information such as equipment usage and value, crop planting cycles, income stream, weather conditions and economic data to determine the viability of alternative payment arrangements while protecting company assets- Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to: payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes- Respond to inquiries from Productivity Plus dealers/merchants on...
- Diagnose and trouble-shoot a variety of tractors within the CNH product portfolio- Use mechanical and electronic test equipment to interpret fault codes, and operating parameters- Interpret operating parameters for acceptable vehicle performance- Answer technical questions from CNH dealers or from CNH Field Service people using personal knowledge, experience, and available reference sources in a timely and urgent manner- Provide solutions consistently with CNH objectives, while also being attentive to the cost of repairs- Maintain positive and constructive relationships with Engineering and Technical Publications employees- Provide regular feedback of current issues that dealerships are experiencing with CNH equipment- Act as "product expert" on your assigned products-...
- Ensure valid and timely transmission of weekly and bi-weekly payroll for US and Canadian employee populations.- Lead all employee payroll data and processes, including entry of employee tax withholdings, deductions and direct deposit information, review and reconcile timesheet data, prepare vendor payments and process wage garnishments.- Research and resolve employee payroll inquiries and advise HR and business management of required critical issues- Team player willing to share experiences to support growth and development of junior team members- Audit system generated transaction reports for accuracy and for compliance with policy and standard operating procedures- Assist in the development and distribution of required reports and filings.- Maintain understanding of...
- Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to: payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes- Respond to inquiries from Productivity Plus dealers/merchants on questions pertaining to revolving lines of credit by analyzing and resolving technical or other transactional issues pertaining to Gateway, Statement Messages or other merchant related questions- Assist customers with online self-service website navigation, troubleshooting and account profile information- Manage customer and dealer relationships by using analytic skills and negotiating techniques to resolve delinquent customer accounts using all available...
- Assist with leading and implementing global transfer pricing models to support CNH Industrial’s business operations and ensure compliance with applicable transfer pricing rules and regulations- Assist in defending global transfer pricing policies across jurisdictions in the face of increasing scrutiny from tax authorities around the world- Provide support on complex transfer pricing matters related to global transactions and assist business and regional tax teams with planning, compliance and periodic review of intercompany transactions- Produce and cultivate best practice internal controls and documentation standards to achieve efficient standards for transfer pricing compliance- Continue to develop transfer pricing knowledge and technical skills through on-the-job training and...
- Establish and maintain partnerships with suppliers.- Navigate through multiple software platforms and prioritizing daily responsibilities to meet departmental objectives.- Multitask and prioritize workflow in a fast-paced environment with minimal oversight.- Pro-actively contact the supply base to expedite parts deliveries for depot orders to achieve world-class levels of parts availability and increase customer satisfaction.- Provide high level of parts availability and customer satisfaction while optimizing the inventory of the company (including remanufactured parts).- Review and expedite parts to resolve availability and scheduling issues that arise.- Communicate/negotiate and oversee related supply base to ensure part orders flow effectively through systems with the...
- Leads local finance team day to day activities, provides training and coaching where needed- Directs the preparation and approval of plant business plans, budgets, and forecasts- Provides financial leadership and effective decision support to plant management and holds operations management accountable for their results- Drives CNH Business System (Lean) profit improvement activities and reporting- Provides value-added analysis to operations management for cost improvement alternatives- Attracts and develops financial talent- Leads capital expenditure approval process- Drives accurate development of product costs and product cost tracking- Establishes and maintains effective internal controls to safeguard inventory and fixed assets- Ensures compliance with company...
- Research, write, develop, test, and evaluate software programs.- Work with teams to facilitate deployment related to software programs.- Determine purpose, application, and feasibility of new or enhancement of existing software.- Create and update documentation for designs, and all phases of the project.- Work with external customers to troubleshoot and solve problems.- Coordinate engineering efforts and provide engineering assistance to internal teams or external customers.- Keep abreast of new developments in the fields of engineering design, methods, and applications.- May provide or assist with training needs as it relates to new or existing software.- May assist with quote or request for quote process.- Demonstrates support for company culture in their daily...
Responsibilities- Develops/implements global aftermarket filtration supplier strategies that lead to lowest total cost in terms of quality, lead time, delivery, service, and unit cost. - Negotiates, implement, and manage LTA's (long term agreements) while achieving commercial savings and raw material recovery to meet or exceed material cost and total cost reduction objectives. - Facilitates supplier/engineering VA/VE activities to drive product cost savings and process improvement initiatives to achieve budget performance.- Provide leadership in and develop an understanding of and insight into the market for the commodities assigned, including industry trends, cost drivers, global pricing, lead-times, technology and manufacturing capability of company suppliers and suppliers in...
- Establish and maintain partnerships with suppliers.- Navigate through multiple software platforms and prioritizing daily responsibilities to meet departmental objectives.- Multitask and prioritize workflow in a fast-paced environment with minimal oversight.- Pro-actively contact the supply base to expedite parts deliveries for depot orders to achieve world-class levels of parts availability and increase customer satisfaction.- Provide high level of parts availability and customer satisfaction while optimizing the inventory of the company (including remanufactured parts).- Review and expedite parts to resolve availability and scheduling issues that arise.- Communicate/negotiate and oversee related supply base to ensure part orders flow effectively through systems with the...
- Act as a first point of contact for employees in regards to questions impacting their employee experience.- Counsel employees and management on all aspects of HR program delivery, including employee relations, compensation and benefits, talent attraction, development and safety/workers’ compensation.- Support the staffing process to ensure positions are filled in a timely manner with high quality candidates.- Responsible for the onboarding process.- Accurately update various HR systems as weekly payroll processing for production associates.- Manage manpower placement and movement, identify training gaps, and maintain training records. - Analyze development needs and implement training plans/programs that support our lean manufacturing philosophy and identify continuous...
- Assists line management in implementing established human resources policies, procedures, and practices to meet requirements supporting short and long-term business needs.- Conducts research studies and prepares special reports and presentations.- Coordinates, and administers various aspects of the organizations compensation and benefit, recruitment, training, organization development, and employee relations activities.- Counsels and advises management and employees on personnel programs and policies.- Ensures compliance of the organizations practices with applicable labor legislation and collective labor agreements.- Manages administration and implementation of recruitment, employee training and development, salary structure, compensation, benefits, performance appraisal and...
- Designs, develops, and implements marketing, retail, and/or pricing strategies and to drive revenue and develop goodwill for organization's products, brands, or services among customers or prospects.- Responsible for driving awareness, adoption, and successful deployment of new dealer marketing tools and technologies.- Develop and implement go-to-market strategy for customer loyalty programming, including positioning, messaging, audience targeting.- May be responsible for communicating existing and new marketing strategies to all internal stakeholders.- May assist in identifying potential marketing opportunities and develop promotional campaigns using various platforms (television, radio, internet, mail, etc.).- May prepare displays, tour territories, make speeches at dealers'...
- Leading experienced administrative, operative, technical and/or non-professional roles, focusing on team completion of assignments and routines- Accountable for meeting day-to-day and short-term targets by setting priorities for the team and ensuring task completion that impacts the immediate team- Taking action to keep track of and handle costs related to own work and that of the team.- Uses judgment to identify, troubleshoot and resolve day-to-day technical and operational problems.- Responsible for insuring the monitoring and the receipt of classification and storage of products, materials, tools, and equipment.- Coordinating the creation and maintenance of the processes of operating procedures, space utilization, and maintenance and protection of facilities and...
Responsibilities- Lead supplier evaluation, selection, and sourcing for assigned Electrical – Vehicle Equipment commodities for all North American operations and/or leading/supporting global sourcing projects by working closely with global commodity teams (EMEA, LATAM, APAC).- Programs: Support function for new product launch initiatives while developing and implementing cost reduction and sourcing strategies through improving parts for new platforms to meet program timing, cost, quality, delivery, and strategic objectives.- Develop/implement supply base management strategies both regionally and globally that lead to the lowest total cost in terms of quality, lead time, delivery, service, and unit cost. Drive the selection of suppliers, negotiate, and maintain performance to...
- Develops, designs and plans equipment and machine layouts, workflow, and safety precautions to enhance utilization of plant and manufacturing facilities.- Evaluates worker efficiency and recommends improvements to increase personnel efficiency and operating performance, reduce waste and delays, and promote cost control/reductions.- Develops metrics to measure plant and equipment capacity output, and identify 3) equipment and process flow bottlenecks.- Establishes accident prevention measures, and plans and schedules training programs for personnel concerning all phases of production operation and ensures compliance with established industry safety and design standards and guidelines.- Determines facility specifications, including analysis and evaluation of location, material...
- Arranges business travel, coordinates meeting arrangements, and tracks expenses.- Enters corrections and revisions and proofreads material for accuracy and completeness, applying knowledge of department terminology and organization practices.- Maintains files, records, calendars and diaries. - Maintains filing, tabulating, compiling and/or posting records, and photocopying.- May operate desktop publishing equipment and utilize integrated software packages to complete various assignments.- May prepare responses to routine correspondence and inquiries.- Produces various types of presentations, such as word processing documents, slides, charts, graphs, etc.- Uses appropriate software packages to prepare standard and/or complex documents from various sources which may include...
- Engagement and alignment with Global cross-functional team and team representatives at impacted sites- Develop and monitor execution plans for the entire program- Leading cross functional activities initiating, planning, and executing projects through the Project Management Lifecycle- Drive consistent communication across cross-functional operations to meet aligned program objectives- Proactively identify and mitigate risk- Facilitate program meetings and conflict resolution as needed- Provide transparency to issues as they arise and advance as needed- Defining and leading project budget, scope, schedule / timeline and staffing needs- Strict adherence to Project Management Standards, Training, Process, Procedures and Tools- Monitoring and controlling the budgetary...
The Senior Counsel – NA Technology Contracts will:- Negotiate and draft supply, sales and R&D agreements with a technology, innovation and precision farming focus (such as connectivity and precision guidance technologies, digital applications, display components, automated and autonomous technologies).- Provide M&A/VC transaction support including due diligence, contract review, contract negotiation and drafting.- Work closely with the intellectual property team to ensure coherent execution of overall technology, innovation and precision farming strategies and support negotiation of R&D and licensing agreements.- Maintain expert knowledge and awareness of legislation, regulations and caselaw with respect to technology and commercial contract issues to reduce business risk and...
- Provide vision and direction to drive execution of the North America AG Warranty Team with a service and customer-centric approach- Lead a team of 5 direct-employees and a team of contract claim assessors to adjudicate warranty claims for the agriculture segment and support the administrative needs of the Construction segment- Review and decision adjudicated, high-dollar Delegation of Authority (DOA) claims, exceptional and escalated failures, communicate warranty decisions to key stakeholders- Provide hands-on support for dealers and claim assessors by interpretation of warranty policy, implementation of standardized best practices for claim adjudication processes, improve quality and consistency for dealers and claim assessors- Ensure Key Performance Indicators are monitored...
Duties: The Design to Value Methodologist at CNH Industrial America LLC in New Holland, PA will provide visibility to cost performance and risk by tracking, root cause identification, forecasting, and reporting cost changes across various manufacturing processes throughout the global organization. Facilitate and work with a cross-functional teams to support Design to Value initiatives by facilitating workshops and supporting and promoting the Design to Value methodology Proactively in the New Product Development (NPD) phase as well as Current Product Management/Enhancement phase. Facilitate and perform evaluations for cost reduction and cost avoidance initiatives. Utilize knowledge of Casting, Sheet metal fabrication, Welded assemblies, Plastic parts, Forged, Powder metal to develop cost...
Responsibilities include:- Enter corrections and revisions and proofreads material for accuracy and completeness, applying knowledge of department terminology and organization practices.- Maintain filing, tabulating, compiling and/or posting records, and photocopying.- May prepare responses to routine correspondence and inquiries.- Produce various types of presentations, such as word processing documents, PowerPoint slides, charts, graphs, etc.- Use appropriate software packages to prepare standard and/or sophisticated documents from various sources which may include page layouts and difficult charts.- Align calendar and schedule meetings.- Coordinate plant events.- Coordinate Community Engagement committee and events.- Work in Concur to schedule trips, events, and...
- Plans, implements and evaluates the strategy for optimizing current product portfolio on key new emerging products for the New Holland CE brand including but not limited to Sub-Compact Wheel loaders, Mini-Track Loaders, Rough Terrain Forklifts using a data-driven approach- Establishes (through careful data and benchmarking), pricing, expense budgets, profit plans and future product development to manage a product or product category's life cycle- Plans and implements strategy for implementation of telematics utilization across both internal and dealer stakeholders, maximizing customer efficiency and reducing downtime- Provides training, education, and technical assistance to the sales force, dealers and customers- Uses market research, product analysis, and direct customer...
The Quality Analyst performs activities related to quality including planning and implementation of the company quality management program. Additionals responsibilites include:- Developing and implementing programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on quality improvement.- Conducting nondestructive examination (NDE) and quality control (QC) inspections on products, materials, components, parts, etc., at various stages of the production process to ensure compliance with established quality and reliability standards.- Capturing and analyzing statistical data from processes to either confirm compliance with established standards or identify deviations from standards.- Developing, assuring...
- Implementation and maintenance of the manufacturing activities of a specific area.- Ensures the effective use of materials, equipment and personnel in producing quality products at minimum costs.- Sets up equipment operation feed, speed and temperature.- Follows established procedures and drives continuous improvement in the plant's manufacturing processes within assembly.- Selects and measures raw materials and parts to specifications to prepare for production processing.- Resolves issues related to the organization's production, machinery, processing and/or packaging operations.- Other related duties as assigned. The annual salary for this role is $61,000- $73,000 (Actual salaries will vary and will be based on various factors, such as skill, experience and...
Responsibilities include:- Accountable for managing people and deploying resources to support the needs of the business. Provide direct supervision and insure organizational objectives align with plant and corporate objectives. Provide feedback and coaching to direct reports, and foster a teamwork environment throughout the business unit.- Accountable for meeting day-to-day and short-term targets by setting priorities for the team and ensuring task completion.- Understand long-term vision and provide direction and resources to support World Class Manufacturing objectives and cost reduction targets.- Manufactures sufficient quantities of quality products at or below budgeted production costs in order to meet marketplace demand.- Sets up equipment operation feed, speed and...
- Develop comprehensive training courses including technical, operational, sales, and product application training for dealer service technicians, sales personnel, field personnel and internal company personnel.- Design & develop comprehensive training support materials for current and future product launches.- Collaborate with product teams to ensure training materials are developed and ready for all new product introductions.- Deliver various training courses to global training staff to ensure common facilitation strategies and materials are being used across all training types.- Assist other product support areas (Technical Support and Technical Publications) as required.- Ensure training courses and materials meet department guidelines including pre-post testing and standard...
- Control the CE NA Profitability and work with the Commercial team to improve the marginality.- Control the variable marketing actions.- Price and Programs analysis.- Support the commercial teams on financial decisions. - Calculate and analyze variable marketing reserves for Case Construction and New Holland Construction brands- Analyze actual retail spending and provide feedback to the business on performance.- Participate in the preparation of the following key annual processes, three (3) forecasts, Annual Budget, Strategic Business Plan- Calculate and analyze cash flow- Forecast the North America CE balance sheet and provide monthly cash flow updates for key accounts: Company inventory, Reserves and Payables- Perform monthly and quarterly account reconciliations and...
Responsibilities include:- Accountable for leading team of people, setting direction and deploying resources to meet or exceed daily production schedules with focus on safety, quality and timely delivery.- Be a champion of Safety through consistent use of all required personal protective equipment (PPE). Consistently identify and respectfully address lack of safety compliance with team of direct reports.- Monitor assembly production workflows to established standard operating procedures - Quality and continuous improvement focused through listening to team and strong follow-up/follow-through skills.- Promotes positive employee relations through daily, open, direct, but respectful communications.- Timely completion of daily start of shift safety report outs, end of shift...
The receiving coordinator performs activities related to the receiving functions for the business by ensuring incoming materials are handled per processes in an efficient manner. Some essential functions include: Load and unload freight. Receive and inspect incoming materials or product. May perform dimensional or electrical testing of incoming materials. Transport freight to proper locations. Use computer to transfer inventories. Create and maintain processes and instructions for receiving. May assist with cycle counts. Trains new team members. May operate forklift or pallet jack.
- Support for ICT Manufacturing systems modernization projects in the areas of manufacturing planning & operations and warehouse management. This includes support of the devices (RF and printer setup), testing of software changes, coordination of testing with the plants, and data analysis to support the cutover to the new system or system monitoring.- Ability to analyze source data, understand data normalization, and create enrichment procedures to support data loads into new systems.- Design and execute systems integration tests across new and legacy systems. Support business colleagues in performance of User Acceptance test.- Create presentations and articulate technical solutions to peers and management team.- Support Software infrastructure setup and troubleshooting activities...
- Develop and implement a territory parts business plan that identifies and evaluates all new parts business growth opportunities. Assists dealers in establishing key customer relationships, expand market share and improve dealer profitability. Influence dealers to embrace product support retail growth to 100% absorption and grow dealer service sales.- Support, promote and facilitate the sale of CNH Parts and Service offerings to a network of dealers by crafting a daily, monthly and annual call plans using data and market knowledge. Meet or exceed sale targets, metrics and goals.- Capture market intelligence for corporate parts and service marketing development teams. Implement parts programs and follow-up as vital to ensure competitiveness.- Provide input for corporate reports and...
- Lead and represent Voice of the Customer (VOC) initiatives for product field quality and reliability issues by identifying, clarifying, and defining improvement opportunities supported with facts and real data through end-user information gathered in ASIST, dealer/customer visits and other forms of customer feedback- Perform product quality audits and inspections.- Coordinate recall campaigns.- Ensure the overall support of Level 1 Technical Help Desk agents to ensure timely resolution response- Execute timely internal and external communication to assist in resolving field issues at all stages of the Current Product Management (CPM) process from identification and containment to resolution and campaign- Maintain and distribute field quality and reliability reports to keep the...
Responsibilities include:- Review, Process, Approve, investigate and assign daily non conforming materials- Manage inventory transactions associated with non conforming materials- Champion PPAP process for low severity level plant parts- Assign and Follow up with vendor related quality issues to protect plant assembly lines- Monitor and ensure vendor 8D and corrective actions are submitted and being followed- Ensure vendor containment activity with both internal and external parties- Partner with Supplier Quality to execute Supplier Improvement Program- Coordinate delivery of non conforming materials to vendor for charge backs and root cause investigations- Participate in root cause problem solving for internal plant issues- Liaison with vendors, plant, supplier...
- Collects and classifies new product ideas or strategic product extensions to support evaluation of their potential to address customer needs and to achieve goals in revenue growth and market share.- Ensures accurate translation of market demands in products and services with the research department, engineering, and other related disciplines.- Helps product development team establish strategies ranging from product pricing, design, marketing, advertising, packaging, and future products to manage the product family's life.- Liaises with product/brand management to ensure effective planning and co-ordination of advertising/public-relations and promotions for new products.- Liaises with specialist departments to ensure the effective operation and production of new/revised...
- Design, update, and enforce effective control processes and procedures to adequately safeguard our company’s financial reporting and internal controls.- Collaborate with cross-functional teams to identify, assess, and mitigate risks relatedto financial reporting, ensuring all controls are adequately monitored and evidence is maintained.- Ensure that control activities across the organization are documented, tested, and aligned with industry best practices and regulatory requirements.Continuously monitor emerging trends, changes to SOX regulations, and industry best practices to maintain a cutting-edge SOX compliance program.- Provide leadership, guidance, and mentorship to a team of SOX professionals and PMO staff, fostering a culture of excellence, collaboration, and...
- Cooperating with production supervisors to control the flow of parts, minimize down time and/or incomplete units in inventory, as well as, other related Shop Planning problems.- Coordinating, expediting and controlling the activities and progress associated with the introduction of a new product to the shop to affect a smooth and timely transition, according to the production and Shipping schedules.- Identifying parts and systems problems; analyzing problems and recommending solutions to prevent recurrences, i.e., submitting changes to process data, procedures, personnel assignments and resolutions of order close out problems.- Participating in process improvement teams that conduct special studies, prepare reports, submit recommendation for changes and process & methods...
- Ensures production quantities of quality products are at or below budgeted production costs in order to meet marketplace demand.- Drives continuous improvement in the plant's manufacturing processes, including fabrication, welding, paint and/or assembly.- Resolves issues related to the organization's production, machinery, processing and/or packaging operations.- Leading a team of supervisors, managers, and experienced professional roles across multiple related areas- Development of direct reports by way of pay reviews, resource management, performance management and relevant training- Accountability for the short- to medium-term performance and results of multiple related units- Provide input into the budgeting process and may be a sub departmental budget holder-...
- Manage the CNH relationship between key vendors - Build, implement, and maintain event registration sites. Drive improvement of return on investment and efficiency of the experience. - Support corporate trade shows, dealer events, and brand events with hotel sourcing, transportation/logistics, catering, and other various tasks to develop and implement the optimal experience. - Work with vendors, contract staff, and internal commercial services to arrange meeting space, deliverables, transportation logistics/set-up, equipment rental, and set-up and dismantling of the event, planning and coordinating the routing of display properties and products during events, and tracking and storing of event properties. - Foster proactive communication and engagement with brands to manage...
- Provide technical accounting support for complex transactions and ensure compliance with US GAAP and IFRS.- Responsible for the largest subjective account on the Balance Sheet, including the application of ASC 326 - Credit Losses and IFRS 9 – Financial Instruments, ensuring the accurate estimation, reporting and documentation of expected credit losses for loans, receivables, and other financial instruments within the organization.- Research, analyze and document new accounting standards and regulatory changes, interpreting their impact on the organization.- Review the quarterly and annual SEC filings, including Form 10-K and Form 10-Q, ensuring compliance with SEC regulations and other regulatory bodies.- Maintains SOX compliance over the Financial Services segment.-...
In support of CNH Product and Service Quality goals, the Site Quality Leader will…- Facilitate and lead Site Leadership team in setting bold Quality goals for new and existing products- Assess gaps in capabilities of core Quality Technical skills of the engineers and technicians involved in improvement, build and implement gap closure plans- Identify and transfer best practices / regional-global standard work that drives high impact to reducing Customer quality issues, downtime, and profitability.- Working as ONE TEAM with those responsible for Product Design, Process Design, and Customer Service drive aligned priorities and action plans to achieve goals for products produced at the site- Lead the development and implementation of an effective Daily Management System for Quality...
- Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to: payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes- Respond to inquiries from Productivity Plus dealers/merchants on questions pertaining to revolving lines of credit by analyzing and resolving technical or other transactional issues pertaining to Gateway, Statement Messages or other merchant related questions- Assist customers with online self-service website navigation, troubleshooting and account profile information- Manage customer and dealer relationships by using analytic skills and negotiating techniques to resolve delinquent customer accounts using all available...
- Work with the dealer network to drive sales of cash crop products as the primary in-field operational trainer providing own-and-use training for dealer sales staff.- Heavy focus on participating with dealer in on-site customer meetings, customer demonstrations and clinics.- Drive continuous improvement in dealer capabilities with precision technologies as a technical resource and product expert that provides hands on experience through demonstrations.- Assist in regional marketing and training material development working with brand and product marketing managers, shared services and the field sales team.- Provide voice of customer/voice of dealer feedback to the Brand (Product marketing group) to guide product development and marketing actions.- Analyze and communicate...
- Understand the organization's business strategies to provide HR insights and solutions to business challenges- Provide strategic and tactical advice to plant management regarding hourly manufacturing employee relations issues- Act as an advocate for career development by coaching managers on career planning, individual development plans, and succession planning- Maintain familiarity and compliance with all local, state, federal employment and EEO laws to prevent litigation and ensure effective and timely administration- Lead the Human Resources components of the company's lean manufacturing processes- Counsel Managers and supervisors on HR policies, procedures, compensation and benefit programs, disciplinary actions and laws to ensure consistent and fair treatment of all...
- Meet monthly, quarterly and annual objectives; both market share and wholesale; by effective leadership of the territory sales team (includes dealers, product specialists, CNH credit and service)- Direct and implement retail sales calls and retail financing with the sales team- Manage dealer inventory to meet retail demand and align with company objectives- Review and engage in Dealer Development and Optimization as needed- Implement a successful Dealer Product Training Schedule- Monthly reviews on sales plans and market share objectives- Communicate issues, concerns, trends and competitive information from the field to the appropriate department- Deliver customer value and ensure customer satisfaction- Ensure territory profitability- Be the lead of the territory and...
- Develop and implement integrated marketing, branding and promotional campaigns to drive awareness and demand for Case IH precision technology solutions and related portfolio of products.- Work cross-functionally with marketing team to integrate precision technology into brand and product campaigns.- Responsible for the development, reviews and approvals of product positioning, message pillars and content supporting precision technology segment. - Build high-quality, engaging content (including collateral materials, creative assets and other sales support materials) supporting precision technology offering.- Partner with marketing agency and partners to develop campaign briefs, timelines and KPIs.- Ensure quality, message and voice consistency across marketing communications-...
- Plan, lead, and provide value propositions to dealers and customers.- Engage in dealer and customer demos, field days, training events, dealer meetings, and customer visits to implement retail unit and share objectives in the assigned territory.- Serve as the marketing product expert for Harvesting products to sales and marketing, product management, and product development teams.- Provide training sessions to key internal and external partners within your region.- Help build marketing and training materials for assigned products to communicate their value, features, and benefits to the commercial organization, dealer network, and specialists.- Establish and achieve dealer order objectives, transfer for retail, and retail actions to track demo activity and field inventory of...
Responsibilities- Lead supplier evaluation, selection, and sourcing for assigned commodities for all North American operations and/or leading/supporting global sourcing projects by working closely with the global commodity team (EMEA, LATAM, APAC).- Programs: Support function for new product launch initiatives while developing and implementing cost reduction and sourcing strategies through leveraging parts for new platforms to meet program timing, cost, quality, delivery, and strategic objectives.- Develops/implements supply base management strategies both regionally and globally that lead to lowest total cost in terms of quality, lead time, delivery, service, and unit cost. Drives the selection of suppliers, negotiates, and maintains performance to expectations.- Negotiates,...
- Develop network actions to drive the company sales, share, profit, and customer satisfaction through improved representation of assigned dealers.- Analyze dealer financial strength, trends, opportunities while closely supervising “at risk” dealers and providing direction on actions to improve financial performance for all dealers in region.- Lead the successful identification, qualification, selection, and establishment of prospective dealers using business and financial management concepts that will enable and ensure sales, marketing and financial success.- Develop and implement strategic market representation action plans for “under-performing” dealers within the Region to assure successful dealer performance in reaching company expectations.- Lead, including legal compliance,...
- Respond to customer and dealer inquiries timely via telephone and email. Inquires may include but are not limited to: payoff requests, current account balance, interest paid, requests for statements, taking real-time payments and processing demographic changes- Respond to inquiries from Productivity Plus dealers/merchants on questions pertaining to revolving lines of credit by analyzing and resolving technical or other transactional issues pertaining to Gateway, Statement Messages or other merchant related questions- Resolve general dealer issues and questions regarding retail or commercial financing, lien filings and insurance products- Use analytic skills and negotiating techniques to resolve delinquent customer accounts greater than 90 days past due using all available...